All home improvement companies extend the manufacturer’s warranty to the homeowner. But in the event of a problem, the issue often becomes who’s at fault, the manufacturer or the installer. At Dixie, we assume the responsibility of making you happy, whatever the problem. We make it right by you and then settle up with the manufacturer. That’s our problem, not yours.

Of course, the boldest warranty is worthless if the company offering it has gone away or has no stake in your satisfaction once your check has cleared. The Dixie HomeCrafters guarantee is backed by the company that, in fifteen years, has improved more than fifty thousand homes. And according to the Better Business Bureau, fewer than one half of one percent have registered anything less than complete satisfaction with the product and the experience.